RETURN / REFUND POLICY

QUILT QUACK has one goal, Customer Satisfaction; to make sure that every customer is 100% satisfied. We want only happy experiences and we will do whatever it takes to ensure this company policy.


If you are not completely satisfied with your purchase, simply return your package in its original, unused, and like-new condition within 30 days from receipt of purchase for a refund or exchange. Returned products must be accompanied by a receipt copy, and buyer’s contact information. Products may be returned for a store credit or refund. Buyer pays shipping on returns.


Damaged Goods:

  • Damaged items will be replaced or refunded. An identical replacement (if available) item will be sent to the buyer at no additional cost.

Send all returns to:

  • Quilt Quack Company Returns Department Nashville, Tennessee.



SHIPPING POLICY

Domestic Shipping:

  • $5 flat shipping on all orders up to $100
  • FREE shipping on all orders over $100

International Shipping:

  • USPS Priority Mail
  • $12 flat rate shipping to Canada
  • Orders up to $100 ship for $26
  • Orders $100-$200 ship for $36
  • Orders over $200 ship for $42

Customs, Duties and Taxes:

  • Vary from country to country
  • May experience some normal delays with international shipping

Shipping & Return Policy (pdf)

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